Privacy Policy

What personal data we collect and why we collect it

We collect your name, email address and IP address. We do this when you:

  • Register on my site
  • Place an order
  • Subscribe to a newsletter
  • Fill out a form
  • Leave a comment

We collect your data in order to process transactions, personalize your user experience and ensure good customer service, allow for communications with you (now and into the future), improve the website, administer marketing/promotion activities and ask for ratings/reviews.

Comments and contact forms

When visitors leave comments on the site or submit an enquiry we collect the data shown in the comments or contact form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Who we share your data with

We do not share your data with any third parties

How long we retain your data

If you leave a comment or submit an enquiry, the comment or enquiry and its metadata are retained indefinitely. This is so we can either respond to your enquiry or recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, have left comments or submitted an enquiry, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can do this by contacting us at support@bobotemp.com.

Where we send your data

Visitor comments may be checked through an automated spam detection service

Our contact information

You can contact us by email (support@bobotemp.com) via our website: https://www.bobotemp.com.

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