Return & Refund Policy

If you're not happy with your purchase or have any problems whatsoever, please don't hesitate to contact us. Your satisfaction is our number one priority!
(Digital Products) Because This is a digital download available directly after purchase. Due to the nature of a digital product, it can’t be exchanged or returned after purchase.
(Physical Products) If the received product is printed incorrectly, damaged or in a bad quality, please contact support@bobotemp.com and attach photos of the errors Our team will inspect the errors and have a replacement sent out as soon as possible. That's our Merchant Protection policy for making sure that reprints are issued, if your customer receives a damaged product.
(Physical Products) In case there are issues with the reprint, after receiving all the required information we will send money back to you.
Before placing an order, please READ the product description carefully to make sure you fully understand what you're purchasing.
We do not provide refunds due to change of mind, cancellation of an event, going with another vendor or if you're not satisfied with a third party service (such as your printer).

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