Return & Refund Policy
  • If you're not happy with your purchase or have any problems whatsoever, please don't hesitate to contact us. Your satisfaction is our number one priority!
  • (Digital Products) Because This is a digital download available directly after purchase. Due to the nature of a digital product, it can’t be exchanged or returned after purchase.
  • (Physical Products) If the received product is printed incorrectly, damaged or in a bad quality, please contact support@bobotemp.com and attach photos of the errors Our team will inspect the errors and have a replacement sent out as soon as possible. That's our Merchant Protection policy for making sure that reprints are issued, if your customer receives a damaged product.
  • (Physical Products) In case there are issues with the reprint, after receiving all the required information we will send money back to you.
  • Before placing an order, please READ the product description carefully to make sure you fully understand what you're purchasing.
  • We do not provide refunds due to change of mind, cancellation of an event, going with another vendor or if you're not satisfied with a third party service (such as your printer).

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